This role is to provide comprehensive PA and administrative support to the Head of Drama, Head of Comedy and commissioning team.

This role requires a highly organised, dependable, proactive, and resourceful PA with exceptional communication skills. The ideal candidate should excel at diary management, building strong relationships and communicating effectively both internally and externally.

Main responsibilities

Manage and maintain schedules, optimising use of time and balancing constantly changing diary commitments
Manage and screen internal and external telephone calls; take messages; communicate incoming and outgoing information in a professional and diplomatic manner
Take appropriate action on day to day issues and have the ability to problem solve
Build and maintain a reliable and trusting working relationship within the team, internal departments and external clients
Deal appropriately with a range of internal and external correspondence/enquiries by mail, e-mail and telephone
Arrange meeting rooms, conference calls, Google hang-out facilitation refreshments and presentation materials
Arrange and book national and international travel
Keep and maintain a proficient, tidy and organised filing system
Photocopy, scan and fax documents as necessary
Arrange purchase orders, track invoices and payments
Undertake a range of department specific tasks
Process and submit expenses
Maintain the departmental holiday chart
Maintain absolute confidentiality of all issues discussed

Other tasks and responsibilities as required
Undertake a range of department specific administrative & supportive tasks
Additional ad-hoc tasks and responsibilities as required

Skills you'll need (minimum criteria)
PA experience at a Senior level with experience of managing multiple people
Efficient typing skills with an excellent knowledge of Microsoft Word, Power Point, Excel & GoogleMail (or alternative)
Experience managing complex/multiple diaries

Other things we're looking for (key criteria)
Demonstrably strong communication skills, with the confidence and tact to liaise
with a wide cross-section of senior level and external contacts, building good interpersonal relationships with the main client groups
Ability to successfully manage multiple expectations in a fast paced environment.
Ability to maintain a clear perspective of the departmental priorities, to focus on relevant tasks and timeframes.
The ability to adapt and be flexible in accommodating short-term changing needs
The ability to work independently using own initiative as well as forming part of a close-knit, established team

Effective and proven organisational skills
Assertive and confident with the ability to remain calm under pressure
A track record of consistent performance and an excellent eye for detail
Drive and passion to succeed in all tasks
Authentic passion and interest for TV, Media and ITV Drama specifically
Proven experience of working in a fast paced environment