This is a hands-on creative role for someone with a strong foundation in motion design and animation, who is equally comfortable bringing ideas to life through filming, video editing and storytelling. You'll work closely with designers, copywriters and creative leads to deliver compelling visual content across a range of internal campaigns, platforms and experiences.

In our Customer Service Group Team, we aim to offer the best customer service through our amazing people. Whether you're a frontline colleague speaking to a customer, or one of brilliant support people, you'll have the passion for creating great experiences for our people and our customers. We help connect our customers to the products and entertainment that they love, and as part of our fast-paced team, no two days are the same.

What you'll do 
Create high-quality motion graphics and animation for a variety of formats, including highlight reels, campaign content and digital experiences
Edit and produce video content, including sizzle reels, mini-documentaries and piece-to-camera formats
Develop motion concepts and visual narratives from initial brief through to final delivery, including storyboarding and animatics
Support the creation of internal promotional videos, testimonials, case studies and motion mock-ups
Collaborate with copywriters, designers and stakeholders to translate business objectives into engaging visual storytelling
Ensure all content aligns with brand, tone of voice and accessibility standards
Stay up to date with motion design trends, tools and techniques

What you'll bring 

Essential criteria: 
Solid foundation in motion design, animation or a related discipline
Proven experience creating motion graphics and animated content for digital platforms
Expert knowledge of Adobe After Effects and Premiere Pro
Experience filming and directing video content
Strong video editing capabilities and understanding of narrative, pacing and sound
Understanding of end-to-end video production processes
Experience working from brief through to delivery
Strong typography, layout and visual composition skills
Creative problem-solver with strong attention to detail

Desirable skills and experience:
Experience creating content for internal communications or employee engagement campaigns
Experience producing content across multiple digital channels and formats
Familiarity with accessibility considerations for video and motion content