We are looking for a Technical Support Specialist who reflects the innovative spirit, creative talent, production excellence and passion for great filmmaking that define ILM.

Partnering closely with ILM Tech teams, they will help contribute to ensure operations run smoothly for our employees.

What You'll Do

• Maintains computer systems and associated IT equipment within our offices and facilities.
• Communicates effectively with teams to ensure equipment is always production ready.
• Efficient installation and configuration of software as well as troubleshooting and repair of malfunctioning software in a Linux and Windows environment.
• Manage end user expectations and systems issues using technical and client service skills.

What We're Looking For

Required Skills / Competencies:
• Exceptional level of communication- listening, comprehension and effective communication to demonstrate to the client / ILM teams that you can solve their problem.
• Friendly, approachable and a "can do" attitude.
• Rapid response to technical challenges- must be able to "think / act quickly" to resolve new technology needs for production.
• Self-starter, energetic, strong organizational skills and ability to prioritize workload.

Technical Skills Required:
• Demonstrated ability to perform typical network troubleshooting / performance issues.
• Strong working knowledge of Linux and Windows Operating systems.
• Strong working knowledge of VFX software

JoinILM

About Industrial Light & Magic:
Founded in 1975 by George Lucas, ILM is the leading effects facility in the world, serving the motion picture, commercial production, and attraction industries. ILM has created visual effects for over 325 feature films and has played a key role in seven of the top 10 worldwide box-office hits of all time and has contributed to 25 of the top 50. ILM has set the standard for visual effects, creating some of the most stunning images in the history of film. At the forefront of the digital revolution, the company continues to break new ground in visual effects, VR, AR, and Immersive Cinema.