Provide high-quality administrative, operational, and project coordination support to the Operations and Strategy teams. The role is responsible for ensuring the smooth day-to-day running of the function while supporting the planning, coordination, governance, and delivery of operational and strategic initiatives.

Key Responsibilities
• Provide proactive diary management, meeting coordination, and administrative support for the Operations and Strategy teams.
• Organise meetings, prepare agendas, capture minutes and actions, and follow up on key deliverables.
• Support the coordination of projects by maintaining project plans, trackers, action logs, RAID/RAG logs, and status reports.
• Monitor project milestones and deadlines, escalating risks and helping project leads keep delivery on track.
• Prepare presentations, reports, governance packs, and other project documentation for senior stakeholders.
• Coordinate communication across cross-functional teams, ensuring project updates, actions, and decisions are shared effectively.
• Support project governance by maintaining documentation, reporting, and action trackers.
• Raise purchase orders, process invoices, track project spend, and support budget administration.
• Arrange domestic and international travel in line with company policies.
• Maintain team administration, including records, annual leave, and other operational activities.
• Collaborate with internal teams, third-party suppliers, and stakeholders to support the successful delivery of business initiatives.
• Identify opportunities to improve administrative and project processes and maintain effective team documentation.
• Provide flexible support across operational, strategic, and business priority projects as required.

What we are looking for
• Experience in a Team Assistant, Project Coordinator, PMO, or similar operations support role.
• Strong organisational and time management skills, with the ability to manage multiple priorities.
• Experience supporting projects through planning, reporting, governance, and documentation.
• Excellent written and verbal communication skills with confidence engaging stakeholders at all levels.
• Proficient in Microsoft Office (particularly PowerPoint, Excel, Word and Outlook) and project collaboration tools.
• Experience managing purchase orders, invoices, and budget tracking.
• Ability to coordinate cross-functional teams and maintain accurate project records and reporting.
• Knowledge of project management methodologies is desirable.
• A proactive, collaborative approach with strong attention to detail and problem-solving skills.
• Experience supporting technology, digital, or operational projects is advantageous.