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Job Details

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Studio Operations Assistant

Leavesden, Hertfordshire

When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what's next...

From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.

Your New Role...

To provide support to the Studio Operations Department in the daily management of the Studio facility and ensuring efficient service delivery to our clients and customers. The position requires a highly motivated individual who has experience of working as part of a team in a fast moving, often pressurised environment, with an enthusiasm to learn from their peers to get the job done.

Your Role Responsibilities...

Deliver, arrange and remove furniture for clients, taking care to protect WB assets.
Monitor and maintain a high standard of cleanliness throughout the site, including the upkeep of your surroundings to a comfortable standard e.g. office painting and basic repairs.
Regularly inspect department vehicles to ensure safety on the roads at all times, including maintaining, cleaning and reporting any problems with vehicles.
Meet and communicate with clients regarding job requests and update on the progress of these requests, ensuring you are meeting the needs of the clients whilst delivering excellent levels of service.
To use work management applications (PlanOn) on an iPad to accept, complete and report on issued job requests and I-Auditor for checklists and vehicle management.
To occasionally work offsite delivering and installing furniture and collecting items from offsite offices/ local suppliers.
Perform general ad hoc duties for the Operations Department.

Qualifications & Experience...

Experience within a manual handling role, labouring/ furniture removals experience is preferred.
Full driving license essential and preferred experience in driving vans.
Experience of working in a customer service environment.
Ability to cope under extreme pressure from clients and colleagues, responding quickly and appropriately to requests.
Must have the ability to prioritise and handle multiple tasks using your own initiative and work unsupervised.
A real eagerness and motivational flare to complete a task to the best of your ability.



Date Approved

07/11/23

Deadline For Applications

05/12/23

Job Title

Studio Operations Assistant

Location

Leavesden, Hertfordshire

Remote Working Options

Fully Office/Studio Based

Salary/Rate

TBC

Contract Type

Freelance

Duration

TBC

Industry

TV

Minimum Experience

3+ Credits

Preferred Genre Experience

Not Specified
ProductionBase

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