Welcome to Warner Bros. Discovery... the stuff dreams are made of.

Who We Are...

When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what's next...

From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.

We are the now and the next. The power behind the people building the future. We are born from the spirit of innovation. We are created from the idea that people around the world want more, need more, deserve more. We are the home of the global digital revolution. We are CNN.

To see what it's like to work at CNN, follow @WBDLife on Instagram and X!

Department / Team function

Media Technology & Operations is a group that is passionate about building and supporting technology to enable storytellers to connect, entertain and inform audiences everywhere. The CNN London Bureau
MTO team focuses on the broadcast and IT technology needs of our CNN partners for newsgathering, programming and digital.

Responsibilities

Provides expert operational support for broadcast and IT systems in a live, high-pressure news

environment, ensuring reliability and performance across critical infrastructure.

Work flexible shift patterns, including late finishes and weekends, adapting to the demands of a 24/7 news operation and maintaining readiness during peak production hours.

During major technical incidents and breaking news, take the initiative to delegate tasks effectively, ensuring swift resolution and minimal disruption.

Proactively lead projects focused on resolving technical issues, renewing equipment, and expanding

infrastructure, while thoroughly documenting each stage of development. Installing and configuring systems and using advanced tools to manage and interact with production environments.

Maintaining production hardware such as news cameras and related equipment.

Maintains strong communication with both local and remote teams, sharing knowledge, updating stakeholders, and keeping documentation and ticketing systems current.

Manage vendor relationships by understanding support contracts and providing feedback to improve the usability and functionality of production systems.

Supporting junior staff, especially apprentices, is a key part of the role, offering peer training and guidance to foster team development and technical growth.

Collaborate with cybersecurity specialists to secure broadcast and enterprise infrastructure and use monitoring tools to identify opportunities for technological improvement.

Organize upgrades within ITIL frameworks and manage technology logistics, including asset tracking and maintaining spare equipment to meet business needs.

Requirements:

10 to 15 years' experience in a related area.

Educated to BSc degree (or equivalent) in Broadcast Engineering, Media Technology, Computer Science

or a related field.

A professional networking certification (e.g., Cisco CCNA) is highly desirable, along with any recognized

cloud infrastructure certification.

An understanding that we support a news organisation that is on-air 24 hours every day.

A flexibility to work a shift pattern which may include unsociable working hours.

Some major newsgathering events may require infrequent travel for engineering support, including occasional international travel.

Passionate about wanting to pursue a career in technology with an interest in news media.

Experience of ITIL processes.

Self-starter who is not afraid to get dirty and take on anything that comes their way.

Strong communication skills, ability to explain a situation and set expectations.

An ability to multi-task.