We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
Exclusive travel discounts with TUI, Expedia, Booking.com and many more
Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
Up to 44% off cinema tickets to enjoy your favourite blockbuster
Regular emails filled with the best discounts and savings available
Receive Wow Points every time you spend and use them on a wide range of brands
Un-wind with us with free wellness, mindfulness and exercise classes
You can share all discounts and offers with your friends and families
Contributory pension scheme
Grow your career with our Career Pathways and MyLearning programmes
Unity Place
We are excited to be launching Milton Keynes' newest destination for dining, work and leisure in the Summer 2023.
This sustainably designed venue is not only a workplace that aims to enhance wellbeing and collaboration but also an innovative hub for the Community. Designed and built over eight floors, each space has been developed with a purpose and will be home to renowned chefs, local eateries, social enterprises, business ventures, wellness amenities and outstanding conference and event facilities.
Our conference and event space is complete with a 300 capacity tiered seating auditorium, a podcase room, green room, and associated event spaces to support dynamic conferences, awards ceremonies and industry talks. High speed internet and state of the art technology means you can engage your audience to get actively involved.

We are seeking a Senior Audio Visual Technician to support this unique selling point to our clients and customers.
This job description is a guide to the work you will initially be required to undertake, it may be changed from time to time to incorporate changing circumstances and business priorities. It does not form part of your contract of employment.

Your key responsibilities are drawn from our values:
Liaise with clients regularly on event day, advise where necessary, using initiative to deal with any technical difficulties, providing replacements/alternatives if necessary to ensure the highest level of customer care is always adhered to
To be polite, professional, and friendly at all times with customers, clients and colleagues
To demonstrate a can-do attitude towards individual customer requests and strive to exceed customer expectations
To maximise all sales opportunities through selling techniques
To adhere to cash handling procedures, where applicable
To acquire a good knowledge of all products in order to be able to advise individual customers on their product choice.
To actively gain customer feedback, passing information gained onto your line manager.
Handle and respond to any customer complaints and approach your line manager for support
Ensure all promotions are necessary with Sales Team or on own, advising on equipment and upselling at every opportunity.
Provide quotes for AV equipment to clients ensuring agreed uplift in margins are included.
Liaise with the General Manager on the maintenance, service and hire of all AV/technical equipment.
With the General Manager devise a maintenance plan and carry out accordingly, within own training and capabilities.
Liaise with contractors, maintain, renew equipment contracts according to requirements and budget.
Negotiating with suppliers for best prices and ordering products
Our ideal candidate
2 -3 years' experience in a similar role in a similar environment
Demonstrative knowledge of audio, visual and lighting equipment
Event day technical support to clients
Demonstrative knowledge of equipment capability, recognising when to bring in a third partner to support.
Developing commercial relationship with third party
Possess upselling techniques to clients.
Beginning of day / End of day equipment maintenance and checks.
Strong influencing and people development skills
Tactical and strategic planning plus delivery skills and experiences
A self-starter.
Able to build partnership relationships quickly with colleagues and clients
Able to drive change with effective project and stakeholder management skills
Excellent written and verbal communication skills
Proactive, pragmatic, and commercial approach
Good understanding of live event production
Diploma or Degree in Audio-Visual Technology or related discipline
Deep technical understanding of digital and analogue audio and video signal processing standards and protocols
Ability to manage multiple complex events simultaneously.
IP, digital and analogue telecommunication knowledge
Live video production experience in, Floor Management, Director, Cameraman, Sound & Light engineer
Minimum 2-3 year industry experience in fields relating to live event production and AV Tech
High command of written and spoken English
Experience at supporting events to a high standard.
Physically fit for lifting, climbing ladders, etc
interested in keeping up to date with technology.
About Us
We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
Contributory pension scheme
Grow your career with our Career Pathways and MyLearning programmes
Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
Exclusive travel discounts with TUI, Expedia, Booking.com and many more
Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
Up to 44% off cinema tickets to enjoy your favourite blockbuster
Receive Wow Points every time you spend and use them on a wide range of brands
Un-wind with us with free wellness, mindfulness and exercise classes
You can share all discounts and offers with your friends and families