We are DEWYNTERS, the leading integrated advertising agency for live entertainment. Across the worlds of theatre, immersive, festivals and exhibitions, our unique blend of creativity, insights and commercial expertise delivers best-in-class campaigns that place our clients at the centre of attention and keep them there.

Our clients include Disney Theatrical Productions, The Royal Shakespeare Company, The Book of Mormon, Moulin Rouge: The Musical, Back to the Future: The Musical, Hyde Park Winter Wonderland and Love Supreme.

Your opportunity

We are seeking an Office Manager and Receptionist to help create a friendly office environment for our team members to work from. You will organise and coordinate administration duties and office procedures, and be the first point of contact for our team and clients. You will also coordinate front-desk activities, which includes and is not limited to the distribution of correspondence and the redirection of phone calls.

As Office Manager and Receptionist, you will report into the Managing Director.

Your Responsibilities:

General Office Management

Schedule meetings and appointments for our team when working from the office
Stock kitchens and meeting rooms; ensure printers are stocked with paper
Organise and maintain the office layout and order stationery and equipment as required
Assist in the onboarding process for new hires by scheduling new joiners' welcome weeks
Manage annual social and office maintenance budget
Coordinate front-desk activities which includes and is not limited to the distribution of correspondence and the redirection of phone calls
Ensure we are an environmentally friendly agency - e.g., clear indication and use of recycling bins
Manage the business continuity plan
Manage the hot desking platform and ensure the success of the hybrid working model for all staff unless exempt (3 days in office, 2 days from home)
Act as a key stakeholder in the promotion of an inclusive, welcoming work environment for those working from home and from the office


Facilities Support

Liaise with building management regarding any issues within and surrounding the office building, and represent the company at tenant meetings
Ensure the constant clearing and upkeep of basement and maintenance
Liaise with IT department regarding problems with copiers, printers or mobile phones
Manage the office health and safety - overseeing H&S audits, risk assessments and DSE
Act as the fire drill officer, carrying out annual fire drill and emergency evacuations, liaising with the building manager and Metropolitan Police when necessary
Ensure the office is clean, hazard-free and comfortable for all staff
Manage all maintenance and service contracts from the cleaning contract to the Fire Risk Assessment
Liaise with HODs to set up new starters' workstations


Receptionist Duties

Greet and welcome guests as they arrive at the office
Direct visitors to the appropriate person
Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g., pens and paper)
Answer general inbound calls and emails. On the days you are working from home all office calls must be re-directed to your personal mobile
Booking and overseeing meeting room requirements - both in person and online zoom meetings
Ensure refreshments are available for all in person client meetings
Requirements
Behaviours and Skills

Excellent time management skills with the ability to multi-task and prioritise work
Strong organisational and planning skills
Competent IT skills including, but not limited to, Microsoft Office Suite
Professional friendly attitude with strong written and verbal communication skills
Benefits
What can we offer?

25 days holiday rising to 30 days holiday
One day working from home a week
Company pension scheme
Private health insurance after 3 years
Enhanced Maternity and Paternity package
Life Assurance
Season ticket Loan
Cycle2Work Scheme
Complimentary theatre/entertainment tickets