The Office Assistant is responsible for providing a warm, welcoming and efficient reception experience, whilst maintaining the highest levels of confidentiality, diplomacy and discretion. The role requires excellent interpersonal and communication skills, sound judgement and the ability to adapt to different situations and personalities.

The Office Assistant is a key contributor to the smooth and efficient running of the office. This requires a proactive and organised approach, excellent attention to detail and the ability to anticipate requirements, manage competing priorities and respond calmly and effectively in a fast-paced environment.

Given the proximity of the role to KWP's Director (Producer Kenny Wax) and other senior staff, the Office Assistant will frequently be entrusted with sensitive, commercially confidential and/or personal information. A high degree of integrity, tact and professionalism is therefore essential, with the ability to handle information appropriately and understand when matters should be escalated, shared or kept strictly confidential.

The successful candidate will be someone with at least 1 years' office based administrative experience and should be available to join us from the 23rd November 2026. This is a wonderful opportunity for someone looking to work in a vibrant, ever-growing company with a group of dedicated, supportive
and creative colleagues.

Kenny Wax Limited is committed to Equal Opportunities and welcomes applications from a variety of backgrounds and all sections of the community.

JOB DESCRIPTION
Office Support
- Be first point of contact for any issues related to office functionality, managing and resolvinh issues in a timely manner as soon as they arise, escalating matters where necessary
- Liaise with IT and communications companies; log all IT and office faults and arrange required maintenance work with IT, landlord and all external 3rd parties
- Liaise with building's reception &security teams and maintain strong working relationships
- Organise, manage and r eceive all office deliveries & post
- Manage all incoming calls, transferring to appropriate people be they in the office or working remotely
- Meet and greet all guests, providing drinks and refreshments upon arrival and throughout their visits
- Monitor, manage and order office and kitchen supplies
- Maintain a high standard of organisation and cleanliness throughout the office, overseeing rubbish & recycling disposal, ensuring kitchen and bathroom spaces are kept clean & tidy
- Manage multiple meeting room diaries and book & prepare space as required
- Support the COO in the administration of service agreements, office maintenance andmoperation contracts
- Update Company Website as required
- Assist in the maintenance of internal databases and records
- Organise all routine and mandatory office inspections e.g Fire Safety, PAT, AirCon
- Be office point of contact for regular freelancers/producing partners etc within the office
- Organise office events as required

Administration/Production
- Provide administrative support to the Executive Assistant to Kenny Wax/New Work Associate and the COO to ensure smooth day to day running of office and organisation
- Provide holiday and emergency cover for the Executive Assistant to Kenny Wax
- Work to improve, and where required, create systems and administrative processes to enhance the efficiency of the office
- Answer phone and general email enquiries, distribute and send all post
- Book domestic & international travel, manage multiple diaries, prepare for meetings, print documents
- Process expenses/invoices
- Log and reply to all invitations received in a timely manner
- Assist with processing of job applications and arranging interviews
- Manage House Seat Bookings for shows, as required
- Act as runner for the office and production teams and provide additional support to these departments as required

PERSON SPECIFICATION
Essential
- At least 1 year working in an office based administrative role
- Excellent administration and organisational skills
- Ability to work across multiple tasks at the same time, effectively prioritising your workload with excellent follow-through
- Excellent verbal and written communication skills and high attention to detail
- Ability to anticipate the needs of a busy office in advance
- Confident and action orientated phone manner
- Pro-active, supportive and positive attitude and desire to contribute to a busy office environment
- Ability to adapt to change, whilst also working seamlessly and calmly under pressure
- Excellent time management skills
- Good level of computer literacy to include Microsoft 365 (Outlook, Word, Excel and PowerPoint programs), as well as virtual meeting platforms
- A genuine interest in theatre