Responsibilities:
Responsible for IT technical Equipment at all levels of (See Below) Group data and communication systems installed throughout the Group

Local Area Network

Security • Controlling access to the network by authorising new users whilst maintaining confidentiality of the data stored on it.
Backup • Providing security for the data stored on the network by taking regular backups
Disaster Recovery • Arranging disaster recovery and emergency procedures to allow (see below) staff to continue working in the event of hardware or communication failure of the computer systems
Support • Support Users of the network and providing them with the correct tools to allow them to function more efficiently
General IT trouble shooting
Software • Installing and maintaining application software for use by (see below)
Voice • Backup and support for the voice networks. Maintain (see below)'s telecommunication infrastructure.
Support

Installing and maintaining application software for use by (see below)
Data Access • Provide and marinating data communication links to and from the network
Network infrastructure • Maintaining the hardware and cabling needed to support a network. Recommending and purchasing supplies for this purpose
Computer Equipment
Inventory •
Maintain records of all equipment currently installed and new purchases
Maintenance
VoiceHardware
Source, recommend and buy new voice equipment
Maintenance
Source, recommend and purchase 3rd party support contracts
Wide Area Network
Satellite Sites •
Contact with remote sites to establish what requirements they require
3rd Party support companies
Liaise with 3rd party support companies to ensure support and maintenance is being given within SLRs
Data Communications
Manage, source and control of data connections
Communication
Communication
Daily contact with all (see below) staff of all levels to support them in the use of computer equipment and systems
Communication with other department managers to establish what requirements they may have for their own staff
Contact with remote sites to establish what requirements they require
Contact with suppliers and manufactures is required when purchasing IT equipment


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