We are looking for one dynamic hardworking Front of House staff to join SAGA HOUSE, a premium dry-hire editing facility in Covent Garden, catering to studio features films and high-end TV productions.

The position involves managing the upkeep and running of the facility, and overseeing the client experience to ensure it aligns with the company's premium branding. This involves addressing client needs, managing bookings, and ensuring a high level of customer satisfaction.

You are proactive, dedicated, and organised, with excellent communication and social skills and an eye for detail. We are looking for people who are creative and have an interest in being involved in the development of the company as we continue to grow and evolve.

Experience from similar service roles can come in handy, but is not a requirement.

This position will involve duties such as:

Opening the office each day and ensuring it's presentable at all times Welcoming and acting as first point of contact for clients
Seek ways to enhance the client experience and operational efficiency
Coordinating with all company suppliers on site, both proactively and as challenges or questions might arise
Answering phones
A good working knowledge of Excel, Word, Google docs
Managing budgets and petty cash
Arranging couriers and taxis/transportation as required by clients
Booking tables at restaurants
Booking hotel rooms
Organising company events Implementing and maintaining office procedures and administrative systems

In closing: A passion for the entertainment industry is beneficial. Flexibility around working hours can surface from time to time e.g., as clients might require something extra around deadlines or on weekends, etc...

This full-time position will begin May 15th 2024.