This fast paced role is responsible for assisting the event production team on tasks relating to our events and working with the event sales team on chasing entries/ticket sales to help make targets. This will include working closely with the event producers to take responsibility for tasks that will ensure the success of the event and being client facing to deal with entrant enquiries and issues. The Events Administrator will also be required to assist on-site at our many events and help out where required.



Who We Are

We believe that marketing can change the world for the better and so our mission is to help marketing professionals around the world to learn, make better decisions, make better marketing and be more successful. Our vision is to create the leading destination for marketing knowledge in the world, by thinking of our audience first, using data intelligently, building on our innovative product range and using the foundation of our industry - creativity.

With bases in London, Glasgow, New York and Singapore, we inform and inspire readers with content around six pillars of content: agencies, marketing, media, creativity, sustainability and technology.

We curate our content via our team of journalists, from the best-in-class work identified through our award shows, from user-generated content via Open Mic and The Drum Network, from clients we work with to market them via content and through the ratings we gather from marketing services buyers on The Drum Recommends.

We deliver it to our audience through multiple channels: articles and reports; TV; audio; live in person at The Drum Labs; online networking/meetings; at industry events.

Learn more about us

Requirements
Key Responsibilities

Assisting the Event Producers with key admin tasks.
Chasing entry/ticket sales to contribute to events targets
Assisting with invoicing and Salesforce updates
Chasing entrants who haven't paid their invoices
Assisting with email enquiries
Managing the awards sites chatbot on a daily basis
Supporting the Web Team with updates on award sites
Supporting the Content Team with judge/speaker recruitment and associated admin
Assisting entrants with their entries when having issues uploading
Organising trophy orders / duplicates /arranging delivery
Assisting with proofing documents
Assisting in set up of live events
Attending /travelling to events as required
Updating events team database with contacts
Any other reasonable duties


Skills & Competencies

Highly organised and reliable
Consistently able to perform at a high level
Ability to meet deadlines
Ability to multi-task
Ability to work in a fast paced environment
Very personable
Accurate in tasks performed
Can-do attitude and ability to problem-solve
Good communication skills - written and verbal
Ability to build relationships in person and on the phone
Good understanding of Salesforce
Highly driven and self-motivated
Great and working in a team
Office experience desirable
Benefits
We work on a hybrid model to ensure you get the best of both worlds - 3 days a week in our Shoreditch or Glasgow office, and then 2 optional from home or the office
28 days annual leave public holidays
Got that Friday feeling? We do too - we finish early every Friday!
People come first at The Drum and so when we achieve our financial goals, we share the profits with the whole team.
Love events? We have an entire building dedicated to hosting some of the industry's best events, with its own bar and roof terrace! You get VIP access.
We love to hire super talented people and we've created a Mentoring Scheme to support your development.
Supporting others is important to us and we encourage you to do the same with 2x paid charity volunteering days each year.
We have a Culture Club to be proud of. We host a variety of fun social events, from axe throwing to book clubs and bake offs to name a few.
Enhanced Sick Pay for all our staff.
Having a "should have gone to Specsavers" moment? Our free Eyecare Vouchers will come in useful.
Starting a family? Enjoy our Enhanced Family Leave.
Company Pension for when it's time to kick back and relax.
Generous Employee Referral Bonuses.
Cycle to work scheme.
A creative and engaging company culture right across the business.