An inspirational and highly collaborative creative leader, this person will be responsible for our internal Creative Studio, managing the global creative output of the Marketing org, and accelerating the Deliveroo brand. The ideal candidate is an experienced creative leader who has helped define and grow breakthrough brands, and who is as comfortable crafting the perfect Tweet response, as developing a global TV ad, or evaluating a new design system. Your main job will be to make our customers (riders, restaurants and consumers) consider Deliveroo, and ultimately to love our brand.

Responsibilities

Lead and nurture a team of / creatives, spanning design, mass communications, performance / PMM and content. You are responsible for setting the team vision, for developing a range of creative specialisms, and for creating the environment for the team to do the work of their careers.
Get under the skin of customers in all our markets, and make sure we are always playing to the human, brand and cultural truths in those markets - be customer-obsessed.
Partner closely with stakeholders across Marketing and beyond, to develop breakthrough work that balances the needs of the business with the longer-term needs of the brand.
A key leader within our internal Brand Council, evaluating and pushing work from both internal teams and external agencies around the world, elevating our overall creative output.
Partner closely with our agencies around the world, representing the Deliveroo in everything we do - whether created in-house or not.
Build a creative team responsible for developing our global mass communications, including TV, radio, OOH, online etc. Continue to evolve and push our global creative platform.
Build a creative team responsible for developing content that highlights our passion for food and community, and builds our brand through conversation. We have the potential to be a brand that people talk to and about, and we need to realise this creative opportunity.
Build a creative team responsible for educating customers about our products, and driving incremental orders.
Ultimately, to be a positive champion for powerful storytelling and insight-led creativity in everything we do. Excite the company about the creative possibilities of our story.
About you

You are a creative change agent who leads through vision, and by example.
You have accelerated brands in the tech or food space, ideally both (10+ years combined experience).
You have run creative teams at leading agencies or in-house at brands, ideally both (5+ years leadership experience).
You bring exciting thinking that gets people talking, but you never lose sight of the importance of strategy.
You are comfortable with fast changing organisations and ambiguity - you thrive off the opportunity, and are resilient to change.
You are a driven self-starter with excellent interpersonal, communication, and critical thinking skills
You know when to push, but you also know when to be flexible. You know how to win over a complex, matrixed organisation.
People and culture above everything. Highly collaborative, low-drama people only please.