This is a hands-on content production role with a strong emphasis on video creation, editing and event content. You'll be responsible for coordinating and producing content across Customer Success and Marketing, turning real customer stories, events and product moments into clear, engaging assets across multiple channels.

You'll be as comfortable behind a camera or editing short-form video as you are coordinating webinars, capturing customer soundbites, or packaging content for LinkedIn, email and sales enablement.


About Travtus

Travtus is transforming the Housing Industry with our Everyday (AI)™ platform. We bring intelligence and automation together in one place so teams can move faster and work smarter. By delivering everyday AI decisions and workflows across the systems operators already use daily, our platform improves efficiency while enhancing the resident experience.


About the Role

Travtus is looking for a proactive, creative Content Producer who enjoys being close to the action. This role is ideal for someone who likes to make things, not just plan them, filming, editing, coordinating events, and quickly turning activity into usable marketing and customer success content.

A core part of this role is deep product immersion. You'll spend time with our product, tech and marketing teams to understand how Travtus works in practice, then translate that understanding into clear training videos and educational content. You'll also work directly with customers to generate user stories that can be reused across all our channels.

You'll work as part of the Marketing team, closely aligned with Customer Success, ensuring content is practical, authentic and rooted in real customer outcomes.


Key Responsibilities

Video & Content Production

Produce and edit short-form video content for customer education and prospect marketing, including product walkthroughs, training videos, explainers and short-form social clips to be disseminated via our platform, LinkedIn, email campaigns and any other relevant channels.

Capture customer quotes, soundbites and stories (video and written) that demonstrate how the platform is used and adapt these stories for training, marketing and sales enablement

Create customer-facing collaterals, including decks, newsletters, training guides and case studies

Translate product functionality and solutions into simple, engaging training assets, stories and narratives.


Events & Advocacy

Support the planning, coordination and delivery of customer-facing events, webinars and roundtables

Identify and nurture customer advocates and success stories


Distribution & Performance

Manage content scheduling and posting across relevant channels, primarily the platform, LinkedIn and email

Support email campaigns, including content assembly, execution and performance tracking

Monitor and report on content and campaign effectiveness

Use performance insights to improve future content formats and messaging

Requirements

You should have strong software and digital skills, alongside the ability to understand a customer's perspective - their business context, challenges and motivations - and translate that into empathetic, effective content.

Must-have experience

Video editing or design skills (e.g. short-form video, simple edits, captions, visual assets)

B2B marketing experience

Strong instinct for what makes content engaging, clear and useful to its audience

Event coordination experience (webinars, customer events, roundtables or similar)

Strong written communication skills

Ability to work hands-on and independently in a fast-paced startup environment (20-25 people)

Confidence collaborating closely within a small team (2-3 people)

You should have a portfolio showcasing video, design or content you've personally produced, particularly short-form or campaign-driven work.

Nice-to-have experience

Experience using CRM systems, ideally HubSpot

Familiarity with marketing automation tools

Technology or Property sector experience

Experience supporting or marketing to US-based customers

About the Team

We are a collaborative, ambitious team challenging the way one of the world's largest industries operates. We value curiosity, initiative and clear thinking, and believe our best ideas come from working together in person. This is why all team members collaborate face-to-face in our London office.

Benefits

Be part of a growing, mission-driven startup with global ambitions

Hands-on exposure to practical, real-world AI technology

Collaborative, fast-paced environment with room to grow

Private healthcare

Pension

Deliveroo allowance

Help us shape the future of technology in housing. Apply now.