About us:
ScreenSkills is the national skills body for the UK's screen industries - Film, TV, Animation, VFX and Games. Our mission is to lead on building skills and talent, creating a properly inclusive workforce to power sustainable growth for this booming part of the economy. In the last two years, new leadership has reshaped the organisation and refocused our strategy on the screen industries, clarifying our purpose and value. Our Board and Advisory Councils comprise committed senior industry leaders from across the screen sector, representing large and small organisations across the UK.

Role purpose:
Are you a talented and experienced coordinator? Are you passionate about the film, TV, VFX, animation and games industry? Do you want to help make a difference in developing young people's careers and skills? The Accreditation and Standards Support Coordinator will provide high level administrative support for the Accreditation and Standards team, helping meet targets and deliverables within the team. The Accreditation team manage the delivery of our accreditation schemes for university degrees and vocational courses in the screen sector, in particular our well-known "Tick" quality mark.

The Standards team lead, create and review occupational and apprenticeship standards and frameworks to specification, working collaboratively with employers, industry bodies and relevant regulatory authorities to ensure industry requirements are understood and reflected.

Key responsibilities:
Supporting the Accreditation team, including:
• Support the Accreditation Manager in guiding and supporting Tick applications through the accreditation process.
• Schedule and facilitate panel assessments for applicant institutions ensuring that evidence is gathered in a fair and transparent way.
• Recruit, brief and monitor external industry evaluators as part of the accreditation process.
• Schedule and implement and moderate the annual monitoring process for Ticked courses.
• Develop and implement effective operational systems and processes for Accreditation activity and ensure recording and filing procedures are GDPR compliant and that audit trails are clear, accessible and accurate.
• Undertake financial tracking and management at an individual course level, ensuring the assessment of each course is conducted within budget as well as contributing and co-ordinating to financial tracking and budget reporting across the Accreditation Team.
• Maintaining finance systems and processing of all invoices relating to income and expenditure of the accreditation team activities in liaison with the finance team.
• Provide effective internal and external communications regarding Tick activities including first point of contact for enquiries, preparing and presenting internal reports and updates, representing the accreditation team on cross organisational committees and conducting outreach work to potential Tick applicants.
• Maintain up-to-date records on the accreditation database.
• Coordinate Tick representation at events e.g. UCAS.
• Respond to incoming queries via phone and monitor tick inbox.

Supporting the Standards team, including:
• Support Trailblazer groups for new Apprenticeship Standards and Frameworks.
• Responding to queries from apprenticeship providers.
• Work with the Standards Development Manager to provide support for on-going qualifications and standards activity.
• Assessing applications for apprenticeship certification (for England, Wales and Scotland) in a timely manner.
• Printing and posting of apprenticeship certificates.
• Processing Skills Passport applications and responding to related queries.
• Oversee Production Safety Passport applications.
• Maintaining finance systems and processing of all invoices relating to income and expenditure of activities.
• Maintaining accurate monitoring systems to support monthly FISSS audits.
• Respond to incoming queries via phone and monitor apprenticeships inbox.

Other:
• Working closely with members of the Business Support function to ensure smooth and effective running of the team and its outputs.
• Working collaboratively with other coordinators across the business, meeting regularly to discuss priorities and provide support as appropriate to meet wider business objectives.
• Provide flexible cover for the other Coordinators and Executive Assistants as appropriate.
• Manage electronic filing systems and set up and maintain libraries and archives.
• Collect, collate and disseminate various data and information.
• Gather and process financial claims, updating budgets and reporting.
• Administer, update and support databases inclusive of training new joiners.
• Work and engage with internal colleagues and external parties to ensure relevant project deliverables.
• Data mining and desk based research.
• Use social media to promote ScreenSkills and its work.
• Events administration and attendance, including responding to enquiries, venue booking, management of collateral and registration management.
• Follow existing administrative procedures and contribute to the development of new procedures to improve efficiency and internal communications.
• Schedule large external meetings, including booking facilities, preparing documents and producing accurate timely minutes as required.
• Ensure cover of first line support for IT equipment in conference/meeting rooms in coordination with the HR/Office Manager.
• Direct contact for business enquiries.

Essential skills and experience and/or qualifications:
Educational experience:
• A-Level, AS Level, Level 3 diploma, Level 3 NVQ
• Preferred: Degree with honours or equivalent professional qualification

Work related experience:
• 3 - 5 Years - Experienced

Essential:
• Excellent verbal and written communication skills
• Excellent organisational skills
• Proven experience of working in a small team with a busy workload
• Experience of following processes that require significant attention to detail ensuring accuracy at all times
• Experience working in a customer facing role, providing high standard of customer service
• Understanding of processing financial and confidential information
• A good standard of education including a high standard of English, both written and spoken

Preferred:
• Experience or knowledge of grant making
• Experience or knowledge of the creative industries.

Other skills and attributes:
• Enthusiastic, willingness to learn
• Strong team player
• Excellent IT skills including the ability to use of all MS
• Office products (Word, Excel, Outlook, PowerPoint)
• Aptitude to learn
• Ability to adapt to change
• Ability to maintain confidentiality
• Attention to details
• Excellent timekeeping
• Ability to work unsupervised effectively
• Ability to update a website.

Corporate responsibilities:
• Take ownership of, and contribute to, internal and external communications activity both in their job role and as part of ScreenSkills' overall strategic objectives.
• Demonstrate a personal commitment to embracing and promoting ScreenSkills' positive approach to the achievement of acceptance, openness, and equality of opportunity at work for people from under-represented groups (i.e. such as those with disabilities and from the lesbian, gay, bisexual and transgender and black, Asian and minority ethnic communities).
• Promote and develop individual and organisational activities which support and enhance environmental sustainability and health and safety objectives.
• Establish good working relationships with both internal and external customers and provide a high quality service which meets their needs.
• Support yours and your colleagues' activity through a commitment to effective and correct use of corporate tools and resources, including the Wire (ScreenSkills' intranet) for internal communications and file management, and authorised systems for contact management.