To ensure the prompt recovery of trade debtor balances, generation of billing and accurate cash allocation. Reporting to the Accounts Receivable Manager, this position focuses on credit control, cash collection, credit insurance and billing processes for all advertising, sponsorship and other revenue generating activities. Working collaboratively and positively with all internal departments providing excellent service and support. Building successful working relationships and providing proactive business advice on all Accounts Receivable issues.

KEY RESPONSIBILITIES
Proactively target and collect debtor balances ensuring that cash collections are maximised. Accurately log all collection activities in Oracle.
Apply and allocate cash receipts promptly to ensure that customer accounts are current and up to date at all times.
Invoice creation and document dispatch for multiple business streams and systems. Ensure that revenue has accurately posted to Oracle from feeder systems.
Ensure that all revenue impacting credit notes have the appropriate levels of approval and are filed securely for audit retrieval.
Identify customer billing queries and disputes and work closely with the business to ensure prompt resolution and collection of funds.
Monitor and minimise unapplied and unidentified cash receipts ensuring that open items are applied, refunded or billed.
Request credit checks on new and existing prospects, working closely with external insurance partner and internal Sales and Finance teams.
Prepare and reconcile advertising risk exposure reports on a regular basis. Review pro-forma billing to ensure that pre-pay clients have paid prior to transmission.
Assist the Head of Transactional Processing and Accounts Receivable Manager with the preparation of cash-flow forecasts and cash recovery to ensure targets are achieved.
Follow and enforce operational controls and procedures ensuring full audit compliance.
Ensure that Accounts Receivable deadlines are respected, KPI's are achieved and assist the Accounts Receivable Manager with month end reporting and processing.
Review the status of overdue items and escalate debtor or revenue risk to the Head of Transactional Processing and Accounts Receivable Manager.
System testing support for projects, defect fixes and enhancements
Provide operational support as required across the Transactional Finance team.

ESSENTIAL EXPERIENCE & SKILLS
Good numerical ability.
Intermediate Excel skills.
Excellent attention to detail and high level of accuracy.
Problem solving skills
Strong team player but able to work independently without supervision.
Able to follow accounting policies and procedures.
Able to identify and escalate risk or unexpected events as appropriate.
Excellent communication skills, able to build, develop and maintain ongoing relationships.
Positive and enthusiastic attitude to task management.
Provides high levels of support to customers and suppliers.
Demonstrated ability to work successfully with stakeholders across multiple locations.

DESIRABLE EXPERIENCE & SKILLS
Minimum 2 years credit control and billing experience.
Knowledge of Oracle.
Accounting qualification
Proven track record of debtor day and overdue debtor reduction.

Hybrid working:

From September 2023, C4 has operated a 60/40 working pattern, equating to three office days per week. Having everyone in the office three days a week gives us more opportunity to build our high performing, inclusive culture; to collaborate and to learn and share with each other, as well as helping to coordinate a regular pattern of home and office working days. Employees then have the flexibility to decide where they spend the rest of the working week. All our offices are open five days a week.