JOB DETAILS

Department:Operations
Job Title:MCR Operator World Feed
Reports to:Head of Broadcast Operations
Location:Bangor, Ireland
Hours of Work:Shift Hours
JOB PURPOSE

We are looking for an experienced individual to join our World Feed MCR based in Bangor, Northern Ireland. You will need to be able to work in a challenging environment producing concurrent world feeds for major global broadcasters. This is a multi-skilled role requiring the successful candidate to work right across the whole workflow from signal acquisition to playout. We are an extremely busy 24/7 operation so the ideal candidate will have to show an ability to work in a dynamic, live environment. Our schedules follow major global sport calendars, so this position includes nights, weekends and public holidays on a shift basis.

KEY RESPONSIBILITIES

• Signal acquisition of satellite & IP contribution content across both local and remote ingest hubs
• Efficient operation of all associated technical kit
• QC of all incoming content for audio, video and graphic faults
• Audio mixing and commentator cueing
• Providing a high quality experience between matches as instructed
• Ensure live content is ready to playout at scheduled times
• Proactively communicating with clients in a concise and controlled manner
• Communicating with onsite technical and production teams
• Offering 1st line support but with the ability to talk on a technical level
• Escalate faults, troubleshoot and follow up with 3rd parties and onsite partners in a timely fashion
• Ensure daily reporting is accurate and detailed to allow for effective incident managing

KEY PERFORMANCE INDICATORS

• Successful % events delivered versus Booking / event schedules
• Accurate, detailed and timely reporting of incidents as per process
• Effective troubleshooting and problem resolution
• 1st class client support and communication
• Work within all internal processes, procedures and workflows

REQUIREMENTS

Essential:
• 3 years minimum experience in a MCR / Live transmission environment
• Strong QC Skills within a relevant environment
• Understanding and ability to use GFX technology
• Experience and knowledge of audio mixing
• Good knowledge of Multi-format video and audio theory
• Experience in use of broadcast equipment such as, SA, IRDs, AV / RF routers etc.
• Rock solid desktop applications knowledge
• Proven experience of creating a client focused service to broadcasters

Desirable:

• Knowledge of satellite delivery, decrypting and decoding
• Working knowledge of IP video workflows
• Prior experience working within a live sports environment
• Experience working within a post-production environment
• Understanding of Digital media, IPTV, encoding, distribution and playback technologies
• Knowledge of video contribution circuits
• Experience or sound knowledge of IP networks

PERSONAL COMPETENCIES REQUIRED

• Excellent attention to detail
• Adopts a systematic approach to solving problems rather than reacting to symptoms
• Demonstrates and communicates a high level of ownership and commitment to achieving results
• Possess excellent communication skills, is mature, responsible and innovative
• Uses good judgement and common sense to resolve issues
• Ability to work under pressure and within time constraints
• Can work effectively as an individual or as part of a team

BENEFITS

25 days annual leave, Private Healthcare up to Family Cover, Life Assurance (4x annual salary), Pension, Season Ticket Loan, and Childcare voucher Scheme. We also offer free car parking, breakfast, fruit, pastries and soft drinks. Please Note- some of these benefits will not be available to you, until successful completion of your probation.