Job Introduction
Technology Operations is part of the Technology Group within Technology, Distribution & Archives. As the broadcast technology partner for BBC programme teams, Technology Operations is responsible for keeping multi-media output available 24/365 for News, World Service and Audio & Music. Technology Operations also provides operational switching and monitoring of incoming and outgoing live and pre recorded material across a range of BBC output, business continuity, broadcast duty management and a range of operational support services

Role Responsibility
Technology Operations support staff are responsible for delivering a high quality technology support service on behalf of the BBC. They ensure that equipment and systems used to create, capture, manipulate and distribute BBC content meet targets for availability, performance and safety. Technicians, Engineers and Principal Engineers support and enable multi-media production and broadcast activities to ensure the BBC provides a quality service to its audience. It is essential that role holders understand the needs of the business and the pressures faced by production teams.

Engineers are characterised by their ability to develop appropriate solutions to incidents, problems and management of safety, using new or existing technologies, through innovation, creativity and change.

The Ideal CandidateExperience of working in a broadcast, technology, or similar environment
An interest in the creative elements of broadcasting
An ability to act quickly, pragmatically and assertively under pressure to prioritise and resolve technical issues
Familiarity and empathy with the needs of multi-media production teams including an awareness of pressures and deadlines
An ability to systematically analyse and diagnose technical issues
Self motivated to initiative, originate action and be responsible for consequent decisions
To communicate clearly with a range of people at different levels of the organisation and explain and discuss technical issues using a range of styles, tools and techniques
To work in a manner in keeping with the BBC's values
To effectively plan, prioritise and co-ordinate own and others' activities
To assess and advise on technical standards in line with BBC guidelines
To work effectively as part of a team, taking the lead as necessary
To work unsupervised and unassisted, staffing an area single handedly when required
Flexible and varied approach, devising creative solutions
Persistence and thoroughness to complete work and provide aftercare
Relevant qualifications, preferably with a technical bias e.g. electronics, computer science, media technology and/or demonstrable practical experience
Knowledge and understanding of multi-media production and associated delivery systems.
Knowledge and understanding of personal computers, servers, IT systems and networks in a corporate enterprise infrastructure.
A keen interest in broadcast technology, its development and application across the BBC.
Knowledge of current and relevant health and safety legislation particularly electrical safety.
if you have applied for the position of Frontline Broadcast Engineer within the last 6 months, please specify in your application form.
We don't focus simply on what we do - we also care how we do it. Our values and the way we behave are very important to us. Please make sure you've read about our values and behaviours in the document attached below. You'll be asked questions relating to them as part of your application for this role.