To maintain a high level of engineering and operational support for studio equipment and related systems, associated hardware and software within, MCR and Productions and all other site and operational areas that facilitate the effective and smooth running within ITN.

KEY TASKS/RESPONSIBILITIES:
- To ensure all ITN Studio equipment and systems operate to appropriate technical standards and are available for use at all times.
- To maintain and operationally support all associated equipment relating to the areas of, MCR, Productions, News gathering and 'agreed' client equipment.
- To replace equipment / systems or make temporary hardware/system changes to bypass failed / faulty equipment in all operational areas.
- Fault find to component level.
- Monitor technical and production output.
- Liaise with Programme Directors and Editors concerning technical issues affecting studio and programme production.
- Advise supervisors and technical management on infrastructure issues requiring attention for reliability, quality and performance.
- Work on special programmes (e.g. Installation of facilities associated with ITN General Election)
- Work flexibly in response to service needs.
- Any other duties as required by your line manager or ITN.

KEY ATTRIBUTES/QUALIFICATIONS:
- Engineering degree or equivalent level qualification.
- Thorough knowledge of digital and analogue studio systems and ability to fault find from first principles.
- Experience of working in a pressurised environment and providing a fast pace, customer focused service.
- Knowledge of broadcast television systems.
- High degree of computer literacy.
- Verbally articulate.
- Effective interpersonal skills.
- Ability to manage own workload, prioritise, and work to deadlines.
- Organised and efficient.
- Robust response to pressure.
- Constructive, creative and enabling approach to problem solving and learning.
- Ability to work as part of a team, interacting effectively, sharing knowledge and developing a good rapport with colleagues quickly.
- Commitment to provision of the best possible service to internal and external customers
- Be able to work flexibly and undertake shift work including nights and weekends in accordance with service needs.
- Good record of timekeeping and attendance.
- Appropriate professional appearance.
- Prepared to work on a shift pattern that includes nights/weekends.
- Promote an effective Safety, Health and Environment culture, to ensure a safe and healthy working environment within area of operation

Behavioural Competency Indicators

Behavioural Competency Indicators
Drive for High Performance
Actively creating an environment of high performance, encouraging innovation, and constructive challenge to deliver improvements

Indicators
- Sets a high standard of performance for team
- Gives regular and constructive feedback to team members
- Encourages and supports team to suggest new ideas
- Is positive about change and supports team through change
- Encourages and supports others to consider different methods and approaches to continually improve performance

Business and Customer Focus
Building productive relationships, fully understanding internal and external customer requirements and exceeding expectations

Indicators
- Understands the objectives and purpose of the Technology function and how it fits into the wider Company
- Builds effective relationships internally and externally and encourages team to do the same
- Strives to exceed customer expectations and encourages team to do the same
- Keeps abreast of changes in own department and the wider Company
- Delivers on commitments to customers

Integrity Trust and Respect
Being open and honest, working professionally and consistently doing what we say we will do. Ensuring all decisions and actions are carried out the long term success of the business

Indicators
- Consistently treats other people with respect and is seen as a role model
- Challenges unacceptable behaviour
- Is recognised as being consistently open, direct and truthful
- Has the courage and confidence to make ambitious, or difficult decisions
- Aware of impact of own behaviour on others