Hannah Webster

WORK EXPERIENCE

Coolr
Senior Account Manager - Internal Communications
Jan 2021 - August 2021
Coolr is a communications agency working across Internal Comms and Social. I lead the internal comms arm of the business to deliver impactful Internal Comms programmes for our clients. Coolr are also the first partner of Workplace from Facebook.
Provide strategic communications advice to our main client - Bridgestone Tyres EMIA, who have 14,000 employees across EMIA and a complex organisational matrix. Set the internal comms strategy to increase internal awareness of the company's strategy, sustainability and wellbeing.
Manage all internal comms digital channels; SharePoint intranet, digital newsletters (campaign monitor,) Microsoft Teams and Yammer. Measure key internal comms channels. • Project manage comms campaigns, working with designers and editors to produce all creative for internal channels and campaigns. • Work with our Workplace by Facebook clients to maximise ensure they are getting the most out of the platform.

ITV - Internal Comminications Manager
Jan 2019 - Jan 2021
Business Partnered with two members of the ITV board - the CMO and the Director of Television - to determine the most impactful ways to leverage company-wide communications in their business areas. Working across Group Marketing (Brand Marketing, ITV Creative, Direct to Consumer, BritBox, ITV Audiences and Interactive) and Broadcast, (Commissioning, News and Sport), Resourcing and Development, Wellbeing and Diversity. Key responsibilities: • Devise and develop internal communications plans against stakeholders' objectives. Produce all content including, copywriting, producing video content, designing banners, for in all in house channels including the company intranet - myITV, town hall meetings, weekly and monthly bulletin emails and senior leadership meetings. • Management of monthly newsletters for ITV Feel Good (wellbeing) and the monthly Careers and Development email. Content creation and design. • Part of a small team who put together the weekly CEO Vodcast: edit produce and work with senior stakeholders on content and produce VTs. • Responsible for the ITV Ambassador Network. Shape the narrative for a group of 80 Ambassadors at quarterly meetings. • Responsible for all internal and external content on all IPTV screens across all major sites in the UK. Manage a yearly calendar of internal screenings, live streams, events and Q&As. Key achievements: • Project managed the launch of myITV Live, a weekly series of live streams and online events that keep the business connected and informed, whilst the business is majority working from home. Also Project managed an overhaul of the use of IPTV screens across all UK sites and introduced a new channel into the business, communicating messaging and video through our coffee machines. • Rolled out the company wide engagement survey both in the UK and Internationally, working with key stakeholders across the business to achieve an 89% completion rate. • Devised and project managed the launch of a company-wide, digital internal events calendar.

ITV Studios - MultiStory Media - Department Coordinator
June 2017 - Jan 2019 • Create and distribute internal communications including the weekly newsletter and manage MultiStory's website and social media accounts. • Provide full and comprehensive board level support to the Managing Director and 2 Creative Directors. Full diary management, expenses, presentations, coordination of international travel. • Project Manage all company events, screenings and away days.

Renegade Pictures - part of Warner Bros.
Executive Assistant - January 2017 - June 2017 • Extensive board support and diary management for 5 senior people - the CEO, MD and 3 Creative Directors. Arrange meetings with commissioners and talent.

RDF Television - Executive Assistant (6 month sabbatical cover. Part time, job share) - June 2016 - January 2017 • Extensive board support and diary management for 3 senior people - the MD and 2 CDs. Organisation of staff events.

My Accomplice - Comms and Sales Exec (Part time, 3 days a week) - July 2014 - April 2016 • Devised and implemented a sales and brand partnerships strategy, bringing in new clients; Fred Perry, Skull Candy, New Era and Illamasqua. Write pitch documents to ad agencies and brands. Attend pitch meetings. • Oversaw all external communications-create content for company newsletters and marketing materials. Build relationships with trade when promoting work. Organisation of all company events. Oversee social media (Facebook and Twitter)

Las Bandas Be Brave -Assistant Director's Rep (Part time, 1 day a week) - July 2014 - July 2015 Las Bandas Be Brave represent a roster of UK, US and European Directors who specialise in music videos, commercials, documentaries and branded content. • Created new business contacts and manage on-going relationships with ad agencies in order to maintain an already established client base. • Wrote press releases, newsletters and all company presentations.

HGA Group August 2009 - June 2016 HGA Group is an international boutique consultancy specialising in the fashion and retail space.




Corporate Communications and Events Manager (Full time position then moved to part time, 3 days a week) Jul 2014 - Jun 2016 • Responsible for all external communications: quarterly newsletters, Internal videos, marketing mailshots and social media. • Project management of a busy events calendar. Regular industry seminars, networking breakfasts and networking dinners. • Implemented a marketing and business development strategy. Nurtured relationships with trade press, feeding in stories and raising the profile of the MD. • Project managed a company re brand and website, working with a graphic designer and web developer. Marketing and Brand Manager - 1 direct report 18 AND EAST (Wholesale ladieswear brand - owned by HGA Group) - 2011 - 2014 • Ran the 18ANDEAST transactional website. Copywriting, creative content, stock management and customer service. Working with external web platform to develop and implement a multichannel CRM programme. • Produced all of 18ANDEAST lookbook shoots and films. • Oversaw all PR activity working closely with an external PR agency, Push PR.

Junior Recruitment Consultant - Aug 09 - Feb 2011 • Resourcing candidates for jobs. Head hunting and talent mapping through our own database and LinkedIn following client brief. Conducting interviews with candidates on the phone and in person and maintenance of HGA database. Into Film - Administrative Assistant - March 2008 - June 2009 Freelance TV production roles: Jan 08 - March 08 - Audience Researcher - Optomen Television - "Market Kitchen" - UKTV Oct 07 - Dec 07 - Runner - Leopard Films - "Good Bid Good Buy" - ITV1 July 07 - Oct 07 - Runner - Leopard Films - "Car Booty" Series 10 - BBC 1 Apr 07 - Jul 07 - Runner - Monkey Kingdom - "Elton John: Me, Myself and I" - ITV1 Dec 06 - Mar 07 - ITV - Runner - "Challenge Anneka" - ITV1