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Position SummaryIndustrial Light & Magic London are looking to hire two (2) Technical Support Assistants to work a gap year during their Computer Science degree. This offers the opportunity to work for a world class operator in the motion picture VFX/CGI industry.The roles are suited to individuals who want to pursue a career in IT Support/Infrastructure/Systems or similar once their degree is completed.Primary ResponsibilitiesSupport London based employees through a series of actions, either face to face or over the telephone to help set up systems or resolve issues, working on a number of open cases at one time and working through problems to completion.Set up new users' accounts and profilesInstall and configure computer hardware operating systems and applications, including VFX software such as Maya, Nuke and PhotoshopSupport existing IT staff and colleagues in day to day operationsRequired Skills / CompetenciesExcellent communication skillsGood organisational skillsEnthusiastic self-starter, even to mundane tasksAbility to manage time effectively and continually re-prioritise tasks when requiredTeam player who will strive to maximise team/department harmonyRequired Technical SkillsUnderstanding of computer hardware and software packages, e.g. Linux, MacOS, Windows,Familiarity with MSOffice, googlemail and web browsersKnowledge of CG software and tools an advantage, but not essentialYou Will ReceiveOn the job training and on going supportA project to undertake to dovetail with your degreeA professional, fun, relaxed environmentDaily fresh fruit, breakfast providedAbility to attend on going company events, workshops, show & tellsThe chance to work for an industry leaderMonthly salaryPlacement can begin Summer 2021This position is with Lucasfilm Entertainment Company Ltd. LLC, which is part of a business segment we call Industrial Light & Magic. Lucasfilm Entertainment Company Ltd. LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to age, race, colour, religion or belief, sex, nationality, ethnic or national origin, sexual orientation, gender reassignment, marital or civil partner status, disability or pregnancy or maternity. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.
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