We have an exciting opportunity for two Studio Co-ordinators to join our Backstage team, working at our Media and Commerce Centre in Chiswick Park, West London. There's a lot to get excited about as Studio Co-ordinator here at QVC as you'll have the opportunity to gain vital operational experience and knowledge within a fast paced and fun live studio environment.

Reporting to the Studio Manager you'll be responsible for prepping our products prior to live shows, flexing those creative muscles so that each product is displayed in a way to create the best visual impact (using whatever props you'd like to help). You'll coordinate with the Line Producers, Presenters, Guests and Studio Managers; answering queries and ensuring the needs of each are met so that each show runs smoothly.

This is a fast paced and diverse role and when we say that two days are never the same, we're not kidding. Just look around our business and it's easy to see why. You can find our channels on Freeview, Sky and Virgin Media and we're online at qvcuk.com and via mobile and apps. We sell big name brands for everything from Elemis to Bose, Links of London to Dyson. Our business isn't like any other business and you'll love our people - we're a friendly bunch. We're on air 24/7 and transmit 16 hours of live television every day between 9am and 1am so this role does involve shift work and weekends. If you can see yourself thriving in a role like this we'd love to hear from you.

Main Accountabilities

Live Studio Operations

Studio Manage all rostered hours, being responsible for on air personnel and products, relaying any relevant information to the gallery and moving quickly and efficiently around the studios to maximise airtime.
Liaise with Presenters and Guests to ensure all their requirements are met for live studio broadcast ensuring any relevant information is passed on to correct personnel.
To be responsible for and deal with all queries from Presenters, on-air guests, vendors and models.
Use initiative to anticipate and resolve likely problems on the live studio floor before they may occur.
Ensure all on-air talent are wearing microphones and talkbacks in a reasonable time prior to going on-air and being responsible for the changing of microphones and talkback units should a problem occur.
Co-ordinate the acquisition of before and after shots and other selling materials from the studio floor as required.
Be responsible for covering pre-records and teases using various QVC platforms.
To support the shift set dresser with studio set changes where necessary.
Product Co-ordination

To be accountable for thoroughly preparing and being familiar with the products prior to live presentation, ensuring that all products are in working order.
To be responsible for any subsequent duties relating to products for the live show i.e. sourcing demo's.
To ensure that the products displayed are used with the sets and props to create the best visual impact.
Guest Experience

To be the primary point of contact for Guests, Models, Celebrity Guests and Music Acts ensuring a high quality guest experience.
To develop relationships with Presenters, Guests, Vendors and Models and have detailed awareness of the set ups and particular requirements for all Guests and Vendors.
Resolve and relay any concerns to the Line Producer and Production Director should it affect the output of the show. Escalate to the Studio Manager if necessary.
To obtain exclusive Social Media picture content and deliver to the Social Media team for use on QVC's Twitter page to promote product or upcoming shows.
Health and Safety

To have a good understanding of Studio Health and Safety
To be able to brief all visitors on health and safety in the studio.
To implement general and specific Health and safety standards to maintain a safe working environment for all visitors and be responsible for their safety whilst in the studio.
Report to the Studio Manager/Assistant Studio Manager any Health and Safety issues needing rectifying or immediate attention.
To complete a basic Manual Handling, Fire Warden and appointed person First Aid training

We're looking for someone who ideally has a degree/diploma in Media Studies or equivalent, along with experience in a live studio environment. As you can see you'll talk to a lot of different people as Studio Co-ordinator here, so you must also have the ability to communicate effectively. Finally we like an accident-free studio, and so a good understanding of studio Health and Safety best practice is needed.