Lonelyleap is a creative production company working with brands such as Google, BBC, CNN, Kew Gardens and Save the Children. We produce content across film, animation and digital. Storytelling is at the heart of everything we do. We are driven to find the best stories and to tell them in the most engaging way possible, connecting to an audience with a lasting impression.
With 40 people across London and New York we are a dynamic team of strategists, filmmakers, designers and animators working towards a collective vision that the best way to engage people with a brand is through great stories.
To help us fulfil this vision we need to find talented and driven individuals to join our team.
We are seeking a Production/Creative Services Manager to join us in our London office. This role requires at least 8 years experience in the industry in a leadership role with a proven and solid production background.
This is an exciting opportunity to join the Lonelyleap family at a key stage of growth!

Role
This is a unique and pivotal position for us at Lonelyleap and we are looking for passion and enthusiasm alongside proven experience in documentary and/or commercial production. You must be an excellent communicator with proven experience managing clients and internal staff.
We're looking for someone who's worked in a creative agency and/or film production company similar to ourselves. Someone who's used to liaising with internal stakeholders as well as the clients themselves. Reporting directly into the company directors you'll be working closely with the leadership team, whilst also fostering relationships with all members of staff and ensuring that every project is resourced successfully. This role will play a large part in the consolidation of the company, and the creation of a strong team culture.
We are looking for a confident candidate to take on a hybrid Production/Creative Services Manager role to manage things internally, introduce processes and run the day-to-day studio operations. Key to the success of the role is experience in trafficking projects through a busy studio. You will be supporting the creative and production teams to ensure we are maintaining extremely high standards with the quality of our output, whilst nurturing client relationships.
We'd like to hear from candidates with in-depth knowledge of broadcast, media, corporate, independent and branded content.
This is a fantastic opportunity to be at the helm of our talented Production & Creative teams, assigning work and maintaining an overview across all projects as well as being responsible for production finance. Attending weekly production and creative meetings, you will have the opportunity to immerse yourself in the development of new ideas, whilst also being across budgets & delivery deadlines. You will be tasked with nurturing and developing the skills of the production team and offer them support throughout the production process. You will be the key person dealing with production insurance and contracts. You will be likewise overseeing workload in our Creative team and working alongside our Creative Director to resource projects out effectively. This role is very process driven and detail oriented, however, we are a creative company so we are also looking for a genuine passion for and experience in the craft of filmmaking.

Experience required:

• Experience of working on projects within a broadcast, content or creative environment
• Negotiation and conflict management - achieve the best possible outcome in every negotiation. Establish empathy in all negotiations and anticipate, defuse and resolve conflicts between colleagues and clients.
• Forecast and identify resourcing issues
• Resolves capacity constraints: identifies when demand will exceed resource available.
• Solid understanding of project lifecycle and process: able to interrogate requirements, interpret briefs, and recognise potential risks and dependencies.
• Strong budgeting and scheduling skills
• Experience championing new systems to team members ensuring buy in.
• Good IT knowledge is desirable
• Attention to detail and excellent written skills

Perks and benefits include company pension, industry related training budget, 20 days holiday (plus Bank Holidays), a ridiculously well stocked fridge, regular ice cream, regular team outings and Summer Fridays.

Please apply with your CV, a covering letter and salary expectations.
Only successful candidates will be notified. Interviews are due to be held in June, to start as soon as possible.