We're part of Europe's leading entertainment and communications business. With over 22 million customers across five countries, we make life easier by entertaining and connecting people. It's a genuine team effort. That's why we want talented people, like you, to join us and help make the future happen.

Live Content Delivery are responsible for the provision of the incoming and outgoing broadcast lines and feeds for the use of studio operations and the BSkyB business together with technical monitoring and resolution of issues on broadcast feeds, The team also supports Platform Control and liaises with third parties in relation to the resolution and restoration of any live content issue

The perks
As a valued employee of Sky, you'll benefit from a free Sky Q premium package (one off payment required for installation), an excellent pension scheme and private health care. Plus, there's a great range of other benefits to fit around your needs too

Your Key Responsibilities:
- Develop knowledge and understanding to a level where basic customer enquiries can be effectively dealt with.
- Develop an understanding of available monitoring tools and use them to effectively analyse content.
- Understand the MCR control systems and how to use them effectively.
- Checking the integrity of a circuit or satellite feed to ensure agreed standards are met.
- Ensure content is available at the agreed time, to the agreed technical standards and remains available for the required duration.
- Proactively seek learning opportunities to further develop skills.
- Ensure clear and comprehensive logging and reporting of incidents.
- Timely escalation of incidents to senior members of the team or support as appropriate.
- Compliance with all Health and Safety requirements

Your Skills:
- Experience of Live Content delivery processes
- Knowledge of industry

If you're ready to work in a dynamic environment alongside talented people who take pride in delivering great results, apply today

Happy to talk flexible working

It's our people that make Sky Europe's leading entertainment company. That's why we work hard to be an inclusive employer, so everyone at Sky can be their best.

If you are successful in your application for this role, your appointment will be subject to receiving a positive outcome from your Criminal Record Check.

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