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Job Details

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MCR Controller - Graduate Trainee

London

About us:
Next time you turn on your television to watch the news, download your favourite episode on your set top box, or stream that must-see programme to your iPhone, pause and ask yourself, how does that content get to my device?

Well, that is what we do. We are the ones behind the scene. We are the invisible pipe. We work 24/7 on behalf of big brand television channels and help deliver their content to your favourite device, through satellite, broadcast, internet and apps.

We recruit smart individuals, give them the best training available and look after them well. They in turn become heroes of our business by looking after our customers with passion, dedication and integrity.

The Role:
You will work 12-hour shifts (3 on/3 off including Night shifts) in a busy MCR and have responsibility for the playout, delivery and monitoring of several linear and non-linear television channels.

You will learn to take on the following responsibilities:

Supervision of ingest levels - all for optimum playout performance
Monitoring of current client playlists, responding to requests for insertions/deletions/changes
Managing VOD content preparation and delivery
Managing incoming feeds for turnaround and record for later insertion in playlist(s)
Making minor editing changes to content (T.C. In/T.C. Out, etc)
Coping calmly, logically, and professionally with "on air" emergencies
Dealing with different control room personnel along broadcast chain
Analysing and sorting playout problems and calling in engineers when needed

Gain at least user level proficiency on the various tools available in the broadcast environment e.g. Auto QC, Transcoders, Edit, Loudness correction etc.
Dealing with clients in a professional and timely manner
Receiving and handling majority of incoming telephone calls to the MCR
Reporting, daily and incidents, to Management and to Clients as and when needed.
Candidate Profile Required:
Media, Broadcast or Engineering Degree
Meticulous attention to detail
Effective time management and organisational skills
Excellent written and spoken English
Good level of numeracy
Intermediate level of MS Office
Eagerness to learn and work with new systems
The ability to demonstrate initiative and problem solve without delay in a highly pressurised environment
Ability to multitask and work to tight deadlines
Ability to work independently and as an integral part of a team
Excellent customer service skills
A genuine passion for television.

Other Details:
Report to: Broadcast Operations Manager and Head of Broadcast Operations
Salary: Starting salary £21k (potential progression to £25k after 1 year)
Benefits: Workplace pension scheme
Location: Park Royal, London, NW10 7PA



Date Approved

09/09/20

Deadline For Applications

26/09/20

Job Title

MCR Controller - Graduate Trainee

Location

London

Remote Working Options

Not Applicable

Salary/Rate

Starting salary £21k (potential progression to £25k after 1 year)

Contract Type

Other

Duration

Permanent

Industry

TV

Minimum Experience

Not Specified

Preferred Genre Experience

Not Specified
ProductionBase

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