Kit Room Technician - Full Time

About CineArk
CineArk is a rental house, supplying specialist film equipment to film and TV production companies worldwide. We also offer managed storage, maintenance and technical support services to film crew working in the film and television industry. We are a young company, but our commitment to innovation, technical excellence and customer service has quickly established us as a leading company within the industry and we already service many high-end feature films, TV productions and TV commercials in the UK, Europe and across the world.

Brief description of role:

We are seeking an Kit Room Technician to support day-to-day duties of the warehouse function. Working from CineArk's main facility in Hayes (NW London), the Kit Room Technician will play a vital role in ensuring that our business runs smoothly, and our customers are satisfied. The right candidate will be process driven with a good degree of flexibility, initiative and common sense. Will be a team player with a positive outlook and a can-do attitude.

This role would suit somebody who has a practical, hands on approach; is good with technology and DIY; finds it easy to learn how to use new technical equipment and enjoys problem solving.

Main Responsibilities:

Building and testing the AV technical equipment for hire to film productions.
Receiving and processing new products - asset listing and uploading information onto our dedicated asset management system.
Maintain the inventory/stock control systems to ensure equipment is located, stored and transferred correctly; ensure the stock inventory is accurate.
Delivery and collection of equipment to and from the film studios. This could occasionally involve early starts/ late finishes and occasional weekends.
Cleaning Equipment - care needed with expensive technical equipment.
Trouble shooting hardware and software issues on equipment in the warehouse
Providing remote technical support to operators in the field via phone/slack
Goods In - receiving deliveries/post and processing related paperwork, checking technical equipment is in good working order.
Shipping goods - preparing goods for shipping and booking shipments

Other Duties:

Forklift duties - training course provided
Cable making - training provided
PAT testing - training course provided

Candidate Requirements:

Clean driving licence
Physically active - moving and handling of equipment required
Practical, basic DIY skills
Common sense - ability to work unsupervised
Conscientious and positive attitude with the ability to work under pressure.
Flexibility - the company priorities change unexpectedly, candidates need to be able to change duties at short notice, in line with the business needs.
Discretion - working in sensitive areas of film production
Computer literate - competent with MS Office - Excel, Word and Apple with ability to learn new programs and applications quickly

Desirable but not essential:

Interest in electronics/computers or AV, film equipment
Higher education

Working Conditions

Monday to Friday 45 hours average per week.
Hours of Business - 7 am to 7 pm covered in shift patterns, with the flexibility to work outside of these hours if required.
Monday to Friday - some weekend hours may be required
Holiday 28 days per year including bank holidays