About the role:
We are seeking two full time Kit Room Technicians. The Kit Room Technicians will work alongside the Education and Operations Team in ensuring filming kit requirements across non-accredited and accredited courses supports the student experience.

You will have excellent technical skills, interpersonal skills and be able to act with discretion. You will have planning and organisational skills and be able to work well under pressure. You will be able to work in a team and have an excellent eye for detail.

Key Responsibilities:
• To support the Kit Room Manager & Assistant Manager in delivering a customer focused service to ensure student satisfaction is a core ethos of the kit room
• To support the students in the use of equipment and its application in their filming projects
• To inform students of available kit and Health & Safety parameters of usage to encourage a good, safe working environment for students
• To perform kit inductions across camera, sound and light to ensure students know how to safely set up equipment
• To support the Kit Room Manager in regular kit maintenance to ensure kit is kept in safe working conditions
• To prepare kit for courses and ensure delivery to the classroom in accordance with course timetables
• To accurately monitor and track kit loss and damage and communicate accurately to Kit Room Manager both verbally and via company email
• To effectively repair kit and document accurately so appropriate records are on file
• To diligently assist with the delivery and pick up of equipment to ensure safe handling of equipment to and from the school
• To support tutors and teaching assistants with requests in a timely and positive manner so student experience is maximised
• To thoroughly check in and check out the kit in the presence of the students demonstrating the best working practice

Knowledge and Qualifications:
Essential
• Previous experience of film equipment management
• Previous experience of technical support
Desirable:
• Experience of custom focused environment
• Health and Safety training

Skills (professional, technical, practical):
• To engage with and respond positively to students and staff
• To communicate and collaborate with internal and external stakeholders
• To work with a pro-active, flexible and adaptive approach to service
• Attention to detail and to work well under pressure
• Team player

Experience and Achievements (paid or unpaid)
Essential
• Technical support
• Working in a role that requires excellent communication skills
Desirable
• Film production support

Please apply via ProductionBase with a CV and cover letter