Head of Technical Operations
Durham
We are Eleven Arches, the producers of "Kynren - an epic tale of England". The show is world class and rated in the TripAdvisor Top 3 UK performances. Kynren is the UK's biggest live production since London 2012 and is presented on a 7½ acre stage of land and water with a cast and crew of 1,000 professionally trained volunteers. In its first year Kynren was created with world renowned Puy du Fou (winner of the prestigious Applause Award and the Thea Classic Award) as our artistic partner, and we have since grown the show alone. New in 2020 Eleven Arches is proud to introduce The Park, offering a host of new attractions delivering a full afternoon experience before the evening's Kynren performance. Eleven Arches is also planning to deliver a bigger calendar of live events, starting next Summer.
We are looking for a highly experienced and talented Head of Technical Operations and a high calibre Technician to strengthen the team as the show moves into its fifth season and we embark on our next exciting chapter.
THE ROLES
The Head of Technical Operations role offers the successful candidate the opportunity to be involved in an inspiring, ambitious and unique project, working in a fast-moving, unpredictable, highoctane environment that accompanies the production of a world-class show.
Reporting to the Executive Committee, you will work at an operational level to plan and supervise the construction of new attractions as well as leading and delivering the technical operations of the shows (Kynren and other live events) and site. The Head of Technical Operations sets up, directs and runs Kynren with a passionate team that includes volunteers and a small team of employed Technicians. As we plan future shows, they will be run with a team of paid Technicians as part of season-long operations outside of Kynren nights.
You will be called upon to deal with a wide range of technical issues and will have a strong working knowledge of LAN networks and electro-mechanical systems. Alternatively you will have strong working knowledge of techniques, methods and procedures of show production gained in a visitor attraction, theatrical or outside broadcast environment.
With a 'can-do' attitude to delivery, you will be happy to get your hands dirty. An effective leader and team player, you will have experience of managing and motivating individuals to deliver to their full potential. With a proven track record in a similar or relatable role, you will have the ability to make informed decisions with confidence. Enthusiastic and flexible in your approach to problem solving, you are able to perform a highly physical job and are comfortable working at height.
A certain level of flexibility is required outside normal working hours around show times and rehearsals with the Tech Team attending 100% of our live events.
KEY RESPONSIBILITIES
A strong, "hands on" leader you will;
* Work with the Executive Committee to plan and develop our next phase of development
* Deliver all technical requirements and resources needed on the site and stage area
necessary for the show or other attractions and events including lighting, sound, staging and any other requirements
* Advise production staff, lighting and sound designers on the technical specifications, costs and usage of technical equipment required for each show and supervise the implementation of approved technical designs
* Plan and deliver training - ensuring that our volunteers involved in the Technical team have an extraordinary experience with Eleven Arches, all the while ensuring the professional quality of our show.
* Troubleshoot faults with LAN networks, control and PLC systems.
* Monitor and swiftly resolve technical issues both on the show and for all the site
* Own the technical yearly budget; scope business cases for Capital & Operational Expenditure whilst ensuring procurement best practice