The Role:

THE OUTNET are now seeking an experienced Head of Production to join the Creative team based in our offices in Westfield London, W12.

Reporting into the Creative Director the Head of Production will be responsible for the smooth running of the Creative department. This role requires a strong organiser, planner and excellent communicator who will effectively manage the workflow of daily digital content, creative planning and production across all creative projects - including editorial content, brand experiences, marketing and PR initiatives.

This is an exciting and varied role that requires a pro-active and capable individual who thrives in a fast paced and dynamic environment but can remain calm under pressure. You should have strong leadership skills, be able to enforce and influence deadlines, yet understand when there can be flexibility and command respect from all teams across THE OUTNET and wider YOOX NET-A-PORTER GROUP Creative teams..

You Will:

Manage the creative processes and production teams on a day to day basis, making sure they are working efficiently, to brief, deadlines and budget
Own the forecasting, annual budget and management of spend for the Creative department. Responsible for approvals of all invoicing, petty cash and expenses
Liaise closely with financial planning and the Creative Director to ensure team are working as cost efficiently and strategically as possible
Plan for short and long terms creative requirements
Communicate closely with stakeholders to make sure all project elements are agreed and aligned with each areas of the business
Facilitate meetings, ensuring progress is being made, that each title or channel is kept on track, deadlines are achieved by all those involved, and the high quality expectations asked of by the business stakeholders are met
Identify any efficiency and process changes that can be improved in existing workflows to manage or redistribute resource where needed to allow new incentives
Communicate any late delivery or major issues to stakeholders on behalf of the team, and work to create a resolve
Reviewing and drive the performance of production
Contribute to headcount management / resource planning and support managers with HR issues
Work closely with the Creative Director, Head of Content, Art Director and Style Director on the creative strategy and development of the brand
Define briefs with stakeholders; agree objectives, direction, design specifications, timelines & budget
Liaise with in-house legal team on all usage and agreements and ensure the department is working in accordance with these
Draw up contracts for editorial contributors and agencies and liaise between the hiring manager and legal/HR to ensure these are in line with THE OUTNET and legal guidelines
Carry out regular catch ups and annual reviews for the Production team.
Be point of contact with the leading agencies for all creative services including photographers and directors. Work with the Creative team to ensure contacts, expectations and processes are being managed appropriately and fairly
Understand image usage and IP issues and work with legal team to ensure creative output remains within agreed parameters
Encourage discovery of new artists/talent, agencies, and visual ideas to encourage innovation and evolution within the team's creative department
Liaise with the content, media, marketing, ecommerce teams and insure any external client requirements are met

You Have:

Solid experience as a Head of Production/Senior Manager, Creative Services lead
A good understanding of editorial as well as the online retail environment
Excellent numeracy with extensive experience of producing, enforcing and managing budgets
Excellent organisation skills with an ability to manage a changing workload effectively to meet weekly deadlines
A Detail-orientated and focused approach
Experience working to tight deadlines, while maintaining a proactive approach
A positive and end-goal orientated approach
An authoritative and effective communication style and are a confident trouble-shooter and mediator
A calm and diplomatic nature and are confident working with people at all levels
Ability to prioritise and are adept at multi-tasking to handle several projects simultaneously
Experience in leading and managing time pressured teams
A team player approach and can develop trusted relationships between internal departments
Proficiency with Microsoft Word and Excel
A sense of humour and a passion for THE OUTNET customer and brand

Net-A-Perks

Here are just a few of the amazing perks you will receive as an employee at the YOOX NET-A-PORTER Group:

Our famous Staff discount
Exclusive staff sales
Season ticket loan or cycle to work scheme
Matched contribution pension
Multi-purpose insurance
Eye-care vouchers