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The RSC strives for excellence, and values integrity, inclusion, ambition and innovation. We act with respect, show leadership and build resilient ways of working in all our activities.We aim to create a welcoming, supportive environment which is happy, healthy and safe. We place great importance upon developing a diverse, highly motivated and energised workforce to help achieve our priorities. We put our values at the heart of everything we do.Can you deliver world-class customer service? Are you able to go the extra mile to make someone's day? If so, you could be part of our brilliantly diverse Front of House team welcoming guests to RSC venues across Stratford-upon-Avon. As a Front of House Assistant, you will ensure that our audiences are consistently placed at the heart of the RSC by delivering superb customer service through warmth, efficiency and enthusiasm. You will take a positive and proactive role in welcoming the public and promoting the RSC and its activities in all RSC venues, the Royal Shakespeare Theatre, Swan Theatre and The Other Place.A typical shift might include checking tickets, selling programmes, giving guests the best views from the top of the Tower, showing guests to their seats and helping to make the most of everything the RSC can offer, by giving customers an unforgettable experience throughout their visit.The ideal candidate will have brilliant customer service skills, an interest in the arts and a flexible attitude to working in different spaces. Clear communication skills and a positive, solutions focused personality are all key to success in this role.The Front of House team man the building from opening at 10am to closing time at 11pm, 7 days a week, every day except for Christmas day. This position is offered as part time and variable hours, you can expect to work up to 25 hours per week. Most of these hours will be evenings and weekends.All applications should be made online using the RSC website.We are committed to building a diverse workforce and welcome applications from all individuals.
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