Our purpose at Vodafone is to connect for a better future. As a Global Communications Technology company, we put the customer at the heart of everything we do. We are forever challenging, pushing boundaries and discovering innovative ways to connect our customers with their digital societies.

We connect people, businesses, and communities across the globe to create the future. We earn customer loyalty, experiment, learn fast and get it done, together.

Join our journey as we connect for a better future. Ready?

Location: The Speechmark in Southwark, London (Full-time remote working during COVID-19)

Salary: Competitive salary and excellent benefits

Hours: 37.5 hours per week, Monday - Friday

COVID-19 Notice: We are continuing recruitment and have implemented new processes that promote candidate and employee safety. As part of this we have moved to a virtual hiring and onboarding process until further notice.

Digital transformation is a journey not a one off-event. It needs to be nurtured and grown by talented people who experiment, fail fast and innovate at pace.

We continually experiment with ways to make our digital designs and customer journeys more intuitive, simple and enjoyable. And we're constantly testing and trialing ways to give customers faster access to our services, more flexibility - and the richest, most rewarding experience.

What will you be doing?

As a Digital Content Designer you'll work in one of our agile squads to create, update and maintain digital media assets such as web pages, responsive emails, display ads, banners, rewards promotions and more.

You'll work closely with a wide range of people from across the business to understand and interpret requirements, identify opportunities, and produce high quality assets that are accurate, timely and adhere to Vodafone's design system and brand guidelines.

Who are we looking for?

A creative individual who thrives in a fast paced, collaborative and Agile environment
Comfortable with challenging deadlines, workloads and goals
A good understanding of creating accessible, user friendly content
A clear understanding of how to create content that our customers will love
Someone who can work as part of a multi-disciplinary agile team to come up with ways to optimise our digital products and services to achieve customer care KPIs
Create effective and empathetic copy across a big range of digital customer care products and services and owning/evolving copy standards for these.
Although you'll have a bias skill in Copy, you'll also have the opportunity to develop skills within Design and Content Editing, opening up future opportunities for you within the Digital teams.

What's in it for you?

An excellent remuneration and bonus package with 28 days holiday entitlement, in addition to bank holidays and paid leave for charity projects. We offer an extensive and flexible benefits package that can be tailored to suit you and your family. From our market-leading parental leave policies through to employee discounts, retail vouchers, pension plan and share schemes we are committed to supporting you throughout your career with Vodafone.