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Delivery Manager


WHAT'S YOUR NEW ROLE ABOUT? As the DAZN Delivery Manager - Workflow at Perform you will be responsible for the planning, implementation, transitioning and management of all technical elements impacting DAZN workflows. Key Responsibilities: Evaluating the impact of the workflow on operational resources. Aligning workflows with business tools and practice Review current processes and scoop improvements. Proactively identify and relay opportunities to stakeholders. Take leading role in ensuring delivery of that solution on time, within budget, meets client quality expectations. Provide clear data on requirements, tasks and estimated times to complete. Take responsibility for the quality of workflows and implementation; identifying risks and issues, effectively managing them and communicating them to stakeholders Effective planning, prioritising and organisational skills Problem-solving ability with complex, technical and abstract concepts The DAZN Delivery Manager will be the key liaison between multiple technical stakeholders to fully scope, build and test technical workflows and support smooth delivery of all workflows. This involves working closely with the Content Manager - DAZN, who will provide client liaison and scope the services around the technical solutions provided by the Delivery Manager. Day to day you will liaise with project managers, product development, workflow delivery specialists, and all operations divisions including engineering and technical platform programmers. HERE'S YOUR ROLE BROKEN DOWN Responsible for the planning, management and implementation of all operational product work streams. Ensuring all projects are progressing and completed successfully according to delivery SLA's Ability to multitask across several projects and setup delivery service method to a strict timeframe to ensure projects are delivered on time, to budget and with clear incident and redundancy management plan Develop and maintain excellent working relations with internal support and technical teams, balancing technical requirements and expectations with a client service delivery model Creation and implementation of new workflows and metadata related process. Analysing existing workflows and enhancing them to ensure they are in line with the business needs, and proactively identifying new workflows as the business and technology requirements evolve Help with issue resolution and work with Incident Management and the Content Services Manager to identify and resolve any potential risk and to troubleshoot any technical issues DO YOU HAVE THESE ESSENTIALS? Understanding of various processes Content Management processes, services workflows and delivery platforms An understanding of new technologies and how they would benefit existing services. Management of high profile accounts and clients Be able to work flexibly and be available during some live sports events (including some evenings and weekends) IT WOULD BE GREAT IF YOU HAD THESE DESIRABLES TOO Experience of working as a project lead in sports media sector with a strong passion for both sports and digital technology Experience with internet and mobile technologies Understanding of live streaming, VOD and OTT platform HERE'S A LITTLE MORE ABOUT US At Perform Group we like to consider ourselves a progressive, dynamic, fun and fast-paced global sports media broadcasting company. We are passionate about what we do and good at it too! We have over 2,800 employees with an extensive network of freelance specialists. We have a strong team with experts from Netflix, Prime Video, BBC iPlayer, YouView and Now TV. We're growing rapidly and launching into new global markets every year. DAZN is our sports streaming service that allows fans to watch their sport, their way, live or on-demand. With access to the world's best sports, fans can watch their favourite teams, leagues and players anytime, anywhere, for one simple, affordable price and with no long-term contract. DAZN has over 8,000 live events a year and features the widest array of live sports ever offered on one TV service. DAZN can play, pause and rewind anytime with no commercial interruptions and no long-term commitments. DAZN is currently available in Canada, Germany, Austria, Switzerland and Japan on most connected devices including Smart TVs, smartphones, tablets and games consoles. In 2018, we're soon to be launching in the US and Italy. Find out more at and THE BENEFITS YOU WILL ENJOY WHEN YOU JOIN WILL INCLUDE... 25 days' annual leave (increasing by 3 days after 3 years), single cover Aviva Private medical insurance*, Life Assurance (4x annual salary), matching pension contributions up to 5%, Travel Loan, Cycle to Work Scheme* and more. And there's more...... you'll have access to the Perform/DAZN online learning portal (MindTools) and be part of our Career Deal, which aims to support your continued professional development. We also have a structured management development programme and a financially rewarding 'Refer a Friend' scheme. If you fancy a move abroad, Perform are currently seeking the best talent in the world. *Please Note - some of these benefits will be available to you upon successful completion of your probation.

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Delivery Manager








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