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Client Relationship Assistant

Vauxhall

The Pro Motion Hire desk is responsible for all equipment hire enquiries and bookings. We are now looking for a Client Relationship Assistant to support our Client Relationship Manager. Responsibilities • Supporting the Client Relationship manager (CRM) in all areas as required • Managing and/or being aware of the CRM's diary and appointments • Attending Client meetings with the CRM when necessary • Working with the Bookings Manager to convert quotations to projects • Dealing with all general client equipment hire booking requests • Supporting senior members of the Bookings team when required • Responding to any client problems or queries efficiently • Working alongside our Operations Manager and warehouse team to ensure prompt & correct delivery of all kit. • Building up good relationships with other cross hire companies. • Various administrative duties including setting up new client accounts and planning for upcoming projects. Required Skills • PA experience or equivalent support of senior members of staff. • Exceptional levels of customer service. • Excellent phone manner and comfortable dealing with a high volume of phone calls every day. • Good knowledge of Broadcast & Film equipment. • Very good computer skills - previous use of rental software is an advantage. • Ability to work efficiently under pressure and calmly in a busy environment. • Relevant industry experience preferable but not essential. Salary dependent on experience



Date Approved

15/05/19

Deadline For Applications

10/06/19

Job Title

Client Relationship Assistant

Location

Vauxhall

Salary/Rate

tbc

Duration

Permanent

Industry

Equipment Hire

Minimum Experience

Not Specified

Preferred Genre Experience

Not Specified
ProductionBase

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