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A regional Broadcast Engineer is a key operational member of our team supporting Global in utilising technology effectively and efficiently to keep things working and our radio stations on air. You'll be based at one of our state-of-the-art Broadcast Centres and be part of a team of engineers supporting the region. You'll participate in an on-call rota for emergency incidents. What you'll be doing Proactively and reactively maintaining studios and other broadcast facilities Supporting the regional commercial teams technology requirements. Both within the broadcast centre and remotely Providing efficient service management by :Logging, prioritising and progressing all incidents to completion Managing planned change Utilising monitoring solutions to identify and resolve incidents Ensuring documentation is kept up-to-date Providing support and training to non-technical colleagues in using our Technology, including to reduce broadcast outages Being a local representative of the Technology Operations team on all matters including Broadcast Engineering, IT, Workspace and Security Ensuring compliance with Technology, Data Protection, Information Security and Health and Safety policies Planning, setup and operation of Outside Broadcasts and Events Participating in an operational callout rota to provide urgent support outside of normal working hours Working with other divisions (e.g. Outdoor) as required Who you'll work with... Broadcast Engineers (Regional and London) Global Helpdesk team Other specialist support staff in Technology & Operations Team Presenters, producers, journalists and commercial team You'll have these skills Excellent knowledge of Electronics and Information Technology Excellent understanding of Broadcast Technology in use at Global Relevant experience and qualifications Understanding of service management principles A clean driving license On top of that, you'll be someone who Has a "can-do" attitude Has great customer service skills Takes responsibility for their own work Is brilliant at planning and organising and juggling different priorities Has an ability to solve problems and resolve issues quickly and calmly And of course you'll demonstrate our Global behaviours Straight talking and sincere Love to Deliver Obsessive about detail Strive to do it Differently
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