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Booking Agent

Iver, Buckinghamshire

Call Centre Booking Agent Exciting opportunity to work in fresh and vibrant company based inside the world famous Pinewood Studios. Uni-versal Extras are a highly successful Extras casting agency. We have supplied Artistes extras, walk-ons, background and supporting artists for TV, Film, and Commercials for 15 years. • Working hours: Mon to Thur 10:00 - 19:00, Fri 08:30 - 18:00 (with 1 hour for lunch). However, due to the nature of the film industry, you will regularly work later than your core hours • Please only apply if your commute to Pinewood Film Studios, Iver is less than 45 minutes The salary for this role commences at £18,000. This increases after probation (3 months) to £19,000 plus commission with On Target Earnings of £23,000. There will also be opportunities of advancement within the company based on performance. Key tasks: • Making and receiving a high volume of calls to discuss details of potential roles with the supporting Artistes. • To ensure Artists are apprised and available for roles in variety of productions which they will be required to attend at either short, medium & long- term notice. • Administrative duties include, ensuring Artiste details and diaries are accurately recorded on our in-house system. • Maintenance of all documentation relating to a production using Microsoft excel and our in-house database. • Supporting the Casting Agent on each production with breaking down of filming schedules, admin and casting when necessary. • Provide a high level of personalised Artiste care at all times. • Provide a professional service which meets our "quality assurance" standard whilst achieving the key performance indicator targets which have been set. • Work within tight deadlines, making good time management essential. Personal Requirements: • Call centre or recruitment experience useful albeit not essential • Be confident when dealing with the general public, work colleagues and clients • Be able to work to short deadlines with good time-management skills • Have an excellent telephone manner and good communication skills • Take direction well and be a team player • Have good organisation and note taking skills, and be able to multi-task • Be computer literate with a good knowledge of Microsoft Word and Microsoft Excel • Show a willingness to learn with a proactive attitude • Be punctual with good time keeping skills • Comfortable using CRM or web-based sales and people management systems Benefits: • Full training • 1 cinema ticket a month • Pension • Employee Assistance Programme • Friday breakfast • Free parking • Quarterly social events

Date Approved


Deadline For Applications


Job Title

Booking Agent


Iver, Buckinghamshire







Minimum Experience

Not Specified

Preferred Genre Experience

Not Specified

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