The London News Bureau plays a key role in providing the coverage of international news and in supporting overseas field operations. This is a busy environment covering stories 24/7 and therefore a flexible approach, a sense of humour and an interest in technology are essential.
Our Media Technology Maintenance Engineers are experienced people with experience of working with a demanding customer base in a busy broadcast news environment. We work on quick turnaround news packages to tight deadlines. You will demonstrate your technical ability and the eye for detail when aiding the editorial team to output the best possible content in line with NBC News production values.

RESPONSIBILITIES
Provide top-layer Maintenance & Support to our Avid systems, in a 24/7 busy newsroom environment.
Track issues through to resolution, whilst communicating with both engineering management and operational production clients.
Interface with vendors and manufacturers to research and address support issues and create bug reports.
Provide product and support training also develop documentation for both technical and non-technical audiences.

QUALIFICATIONS/REQUIREMENTS:
Expertise in newsroom systems, particularly Avid Interplay Workgroups is required.
Candidate must have 3+ years of system maintenance experience with proven expertise in media and systems support.
Knowledge of Window Server/Client OS.
Must have system-level troubleshooting knowledge of Avid Interplay Production Environment Server and Client.
Must be willing to work overnight